2. Personal Data Collected

When visiting www.laconchigliasrl.com, certain technical information may be processed, including IP addresses, browser and device information, pages visited, and data necessary for website operation and security.

When visitors contact La Conchiglia through the website, any contact forms, email or telephone, the following personal data may be collected and processed:

  • First and last name

  • Email address

  • Telephone number

  • Requested stay dates

  • Number of guests

  • Message content

  • Any additional information voluntarily provided

Enquiries submitted through contact forms, where available, may be managed and stored using Squarespace services.

The website does not currently provide an online payment system.

3. Purposes and Legal Bases

Managing enquiries, availability requests and reservations

Personal data provided through the website, contact forms, email or telephone is used to respond to enquiries, provide accommodation information, check availability, prepare offers and manage reservations.

The legal basis for processing is taking steps at the request of the data subject prior to entering into a contract or performing a contract, pursuant to Article 6(1)(b) GDPR. For general enquiries, processing may rely on the Data Controller's legitimate interest in managing communications, pursuant to Article 6(1)(f) GDPR.

5. Processing and Recipients

Personal data is processed using electronic systems and appropriate technical and organisational security measures.

The website is built and hosted using Squarespace, which may process data collected through website navigation and any contact forms as part of the services it provides.

Personal data may be accessed by authorised personnel and by technical, communication and administrative service providers, where necessary for their respective activities.

7. Data Retention

Enquiries and availability requests received through the website, any contact forms, email or telephone that do not result in a reservation are ordinarily retained for no longer than 12 months after the correspondence has concluded.

The Data Controller deletes such data from its own management systems, including any records stored through Squarespace, unless further retention is necessary to comply with legal obligations or protect its legal rights.

Personal data relating to confirmed reservations and stays is retained for the time necessary to manage the relationship and comply with applicable legal, tax and administrative obligations.